|
| Privacy Notice |
 |
|
 |
wineglasses.co.uk knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting wineglasses.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information
Any personal information provided or to be gathered by wineglasses.co.uk is controlled by
Verres a vin The wineglass company Ltd.
Rose Villa Court
Potton Road
Biggleswade
Bedfordshire
SG18 0EP
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience at wineglasses.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our Web site and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information you give us: we receive and store any information you enter on our Web site or give us in any other way. In some cases you can choose not to provide certain information but then you might not be able to take advantage of some of our features. You provide most of such information when you search or buy. For example, you provide information when you search for a product, place an order through wineglasses.co.uk, provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us), communicate with us by phone, e-mail or otherwise, compile wish lists or other gift registries, provide and rate reviews. As a result of those actions, you might supply us with such information as your name, address and phone number, your credit card information, details of people to whom purchases have been shipped (including address and phone number), e-mail addresses of people you give to us in connection with the refer or tell a friend scheme, content of reviews and e-mails to us and financial information.
Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use cookies and we obtain certain types of information when your Web browser accesses wineglasses.co.uk. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalised experience at wineglasses.co.uk if we cannot recognise you, we want you to be aware that these tools exist. Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, your language settings, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) clickstream to, through and from our Web site (including date and time), cookie number, products you viewed or searched for.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of the most useful features on the site and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to log off when you finish using a shared computer.
Does wineglasses.co.uk Share the Information It Receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below and only to companies who follow practices at least as protective as those described in this Privacy Notice.
In particular and in accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03, We do not send random marketing emails to personal email addresses (spam). We send only occasional newsletters via email to customers who have specifically opted in to our newsletter system.
Agents or businesses we do not control: we employ other companies and individuals to perform functions on our behalf. Examples include, delivering packages, sending postal mail, providing marketing assistance and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK Data Protection Act.
Business transfers: as we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that the business assets are acquired, customer information will of course be one of the transferred assets.
Protection of wineglasses.co.uk and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of wineglasses.co.uk, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK Data Protection Act.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
wineglasses.co.uk encrypts information using 128 bit encryption which is currently the highest commercially available method. Our SSL server is certified by Verisign.
For those not wishing to provide credit card details online we provide the facility to provide credit card details by fax. In these circumstances we will be handling and storing credit card details subject to the UK Data Protection Act. Once satisfactory payment has been received for products purchased in this manner we will destroy such information in a secure manner. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.
What Information Can I Access?
wineglasses.co.uk gives you access to a range of information about your account and your interactions with wineglasses.co.uk. Examples of information you can currently access easily at wineglasses.co.uk include up-to-date information regarding recent orders, order history, personally identifiable information (including name, e-mail, password, address book) and e-mail notification settings.
Conditions of Use, Notices and Revisions
If you choose to visit wineglasses.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at wineglasses.co.uk, please send a thorough description to privacy@wineglasses.co.uk and we will try to resolve it.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
|
|
|
|
|
|
| 0 items |
|
|
|
|
|
This is a Wholesale site. We do despatch small orders (6+) but there is a £1 stem levy for orders of less than 24 stems of the same product code.
NB. We ONLY deliver to mainland UK.
For bulk purchases (96+) please contact us directly.
|
|
